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Here are some frequently asked questions:
- Are there membership fees?
- Will I have to buy vegetables I don't want?
- How do I order?
- When do I pay?
- When and Where do I pick up my order?
- Why Support Locally Grown?
- How can I sell through this market?
- I forgot to pickup my order. What next?
- What do I do if I can't pickup at the designated time and place?
And here are some answers:
Will I have to buy vegetables I don't want?
Unlike some co-ops, buying clubs with Locally Grown you get to order what you want, in the quantities that you want, from the farms that you want. The weekly email lists the produce, milled products, fresh flowers, and artisan goods available that week, and you can browse the items on this website before you place your order.
How do I order?
Each week prior to our presence in Heron Bay, a list of available products is sent to all of our registered customers by e-mail. Customers may place their order for the week starting Mondays at 8 am with orders ending Thur. at 10 pm. Orders can be placed here on our website. Ordering through this web site is our preferred method as it is designed to reduce the amount of time it takes us to process orders as well as provide you with detailed information about our products. Pickup of your order will be at Heron Bay’s Cannongate Golf Club parking lot on Sat. 4-5.
When do I pay?
We accept cash or checks when you pick up your order. Because we may have to adjust your total then (to account for unnanounced items you decide to purchase or items that were unexpectedly unavailable), we do not accept advance payment on the website.
When and Where do I pick up my order?
From Sat. 4-5 pm customers can pick-up their produce/items at the parking lot of Cannongate Golf Clug in Heron Bay, Locust Grove.
Why Support Locally Grown?
Enhance your local economy: By purchasing produce and other items from local growers you are providing stability to your local economy through the support of local businesses. Our farmers spend the money they make in our local stores.
Save natural resources: Buying locally makes you an invaluable link in the process of saving resources such as fossil fuels and packaging materials. Also, we are right here in your community so the expense of transportation and delivery is kept to a minimum. We have a very tiny carbon footprint.
Provide learning opportunities: Locally Grown supporters provide member growers the means to help educate our community about the importance of sustainable agriculture.
Supporting a way of life: The number of small farms in the United States has decreased dramatically in the last decade. Please help us preserve an honest and worthy means of making a living.
We believe that small, diverse, family-owned farms contribute to society’s overall health.
How can I sell through this market?
If you’ve already created a customer account here, simply go to Our Growers and click on ‘Join this Market’. This will add you to our system and our market managers will contact you with the next step. We do charge a one-time-only fee of $40 (which we can deduct from your sales) as well as 3% of your overall sales. Like at a traditional farmers’ market, you do get to set your own prices and list your items as you wish. Contact Bill at wmfarr@bellsouth.net if you want more information.
I forgot to pickup my order. What next?
Please contact the vendor directly, if you cannot reach them call 770-584-9727 as soon as you know you cannot, or forgot, to pick up your items.
About a half hour before we pack up to go home, we’ll call you if you haven’t come, using the phone number you tied to your account. If you have a cell phone, please use that number when registering!
Many times, we get an answering machine, so if we haven’t reached you when it’s time to go, we’ll try again — do give us your cell phone number.
If we still haven’t been able to reach you, your items will be donated, given away, or given back to the vendor! We do not have a means to keep items until the next week (nor can we legally), or to deliver them to you. If we were able to reach you on the phone, we may be able to work out an arrangement, but otherwise, your items will be donated, given away or given back to the vendor!
Since the growers harvested just for you, and more importantly since the growers brought the item(s) on your behalf to our market, you are still responsible for paying them for items, even if you do not pick them up. More than likely they will have to throw them away — a big waste. They will charge you the amount you owe on your next order.
What do I do if I can't pickup at the designated time and place?
If you notify the market manager (Bill) at 770-584-9727 by Sat. 10 am, he may be able to cancel your order with the grower, if you do not call to cancel, you will be charged for the order amount if the item is being specially picked or made for you. We will try to set up a pickup at the grower’s farm, but this will be up to the grower.
Bill